Since at least 2008 I have called this global phenomenon mass disability. Every few years I see the basic concept emerge, typically with more euphemisms, only to be quickly forgotten. It’s hard to fix anything when the fix begins with a very unhappy truth.

The unhappy truth is the complexity of our technological environment has exceeded the cognitive grasp of most humans. We now have an unsustainable mismatch between “middle-class” work and the cognitive talents of a large percentage of Americans.

— John Gordon, Mass disability measured: in 2016 40% of OECD workers could not manage basic technology tasks , 2024